Privacy

How we handle your information

Last updated October 17, 2026

We're Here is a Minden, Louisiana charity. We ask for only the information we need to help you or to find the right place for you to volunteer, and we keep it private.

What we collect

When you send a request for help or a volunteer card through this website, we receive what you type in the form:

• Your name, and a phone number or email address.
• What you need help with, or how you would like to volunteer.
• The best time to reach you, and any note you choose to add.

If you enter a giveaway, we receive the name and phone number or email you type in. We use it only to run the giveaway and contact winners, and delete entries afterward. See the giveaway rules.

Please don't include sensitive details you are not comfortable sharing, such as Social Security or bank account numbers. We will never ask for them through the website.

How we use it

We use your information only to contact you about your request or about volunteering with us. We do not sell it, rent it, or share it with advertisers.

Who can see it

Only the We're Here team members who have a private staff login can see requests and volunteer cards. If we connect you with another local program that can help, we will tell you first and share only what that program needs.

Where it is stored and for how long

Your information is stored securely with Google's Firebase service in the United States. We keep it only as long as we need it to follow up with you, and we delete old requests when they are no longer needed. You can ask us to delete yours at any time.

Cookies, tracking and third parties

• This website does not run advertising or tracking cookies of its own.
• We use Google reCAPTCHA to block automated spam, and Google Fonts to display text. Google's privacy policy and terms apply to those services.
• Links to Facebook and other sites take you away from ours. Those sites have their own privacy practices.

Children

This website is meant for adults. We do not knowingly collect information from children under 13. If a parent or guardian believes a child has sent us information, please contact us and we will delete it.

Questions or deletion requests

To ask a question, see what we have, or have your information deleted, contact us using the details in the Contact section of the site.

In an emergency, call 911. For a mental health crisis, call or text 988.